Amazing experience! A gentleman came out today to give me a free quote. Very honest, very down to earth. Told me that my issue could be easily resolved by me for much less. Was even so honest to tell me that my issue would be better resolved by a different professional than a plumber (issue is the tile, not the plumbing). I am keeping this company on my short list next time I need something done. Despite no work today, I am extremely impressed with my experience. Did not pressure me at all to use their services, just gave me an honest assessment instead. So refreshing. Very impressed.